Last Updated: September 26, 2026

This privacy policy ("Policy") describes how Retail Made LLC, a Georgia limited liability company doing business as Retail Made ("Retail Made," "we," "us," or "our"), collects, uses, and protects the Personal Information of people who visit our website at www.retail-made.com (the "Site") or our Retail Made-controlled social media pages (including Instagram and LinkedIn), join our mailing list, purchase a course or other digital product from us, contact us, or otherwise use our services (collectively, the "Services").

This Policy applies to all visitors, users, and others who access the Services. Please read it carefully to understand how we handle your Personal Information.

If you provide us with Personal Information about anyone other than yourself, you are responsible for complying with all applicable privacy and data protection laws before doing so, including obtaining consent where required.

When we use the phrase "Personal Information" in this Policy, we mean information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

What We Collect

We may collect your Personal Information in several ways.

Information You Give Us

Contacting us. If you contact us through our Site, by email, or through social media, you may provide Personal Information such as your name, email address, and the content of your message.

Mailing list. If you join our mailing list or subscribe to our newsletter, you provide your email address and, if you choose, your name.

Purchases. When you purchase a course or other digital product, our checkout is hosted by Squarespace, Inc. ("Squarespace"), and your payment is processed by Stripe, Inc. ("Stripe"). You will provide certain Personal Information, such as your name, email address, billing information, and payment information, which these Service Providers (defined below) process on our behalf.

Stripe collects and processes your payment card information directly. We do not receive or store your full payment card number. Stripe's handling of your information is governed by its own privacy policy, available at stripe.com/privacy.

From Squarespace and Stripe we receive information about your purchase, including your name, email address, the product purchased, the last four digits of the payment method, and the date and amount of the transaction. We use this information to fulfill your order, deliver your purchase, communicate with you about your order, issue refunds where applicable, maintain our business and tax records, and for marketing purposes.

Purchasing a product from us requires an email address so we can deliver your download. Your purchase also adds your email address to our email distribution list. You can unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any marketing email.

Licensed content. Some digital products may include the purchaser's name or email address within the file to identify the licensed user.

Information From Third Parties

We may receive Personal Information from third parties, including Squarespace, Stripe, email providers, and social networks.

Information Automatically Collected

When you use the Services, we and our Service Providers may automatically log information about you, your computer or mobile device, and how you interact with the Services. This may include your browser type and language, operating system, the pages you view, how long you spend on a page, access times, Internet Protocol (IP) address, device identifiers, and information about whether you open or click our emails.

Cookies and Other Tracking Technologies

We and our Service Providers may use cookies, pixels, and similar technologies to collect usage and browser information about how you use our Site. We use this information to operate Site features, understand which content is most useful, and improve the Services.

Website platform, checkout, and delivery. Our Site is built and hosted on Squarespace, and Squarespace provides three distinct services to us:

• Website hosting. Squarespace hosts the Site and serves its pages, and its servers log standard information about visits, including IP address, browser type, and pages viewed.

• Checkout. Squarespace operates the shopping cart and order process through which you buy our digital products, and passes payment information to Stripe for processing.

• Digital download delivery. Squarespace delivers your purchased files to you, by download link on the order confirmation page and by email, and records whether and when a download occurs.

Squarespace sets cookies necessary to operate the Site, keep you logged in where applicable, remember the contents of your cart, and complete a purchase. Squarespace's handling of information is governed by its own privacy policy, available at squarespace.com/privacy.

Payment processing. Stripe processes payments for our Site and may set cookies or use similar technologies for fraud prevention and to complete a transaction. Stripe's handling of information is governed by its own privacy policy, available at stripe.com/privacy.

Fonts. We may use Google Fonts to display fonts on our Site; to learn more, visit Google's Privacy Notice.

Website analytics. We use the analytics built into our website platform to understand Site traffic and usage so we can maintain, secure, and improve our Site.

Third-party analytics and advertising. We do not currently use third-party website analytics services, advertising pixels, or interest-based advertising tools. We reserve the right to use such tools in the future, including website analytics services, advertising pixels, and advertising platforms operated by third parties such as Google and Meta. If we begin using them, we will update this Policy and change the Last Updated date above, and we will describe what is collected and how to opt out. We do not control how such third parties collect or use information, and their practices would be governed by their own privacy policies.

Cookie Choices

To manage your preferences, you can:

• Adjust your browser settings to refuse all or some cookies, or to alert you when websites set cookies. Some parts of our Site may not work properly if you disable cookies.

• If and when we use interest-based advertising, opt out from participating companies through the Network Advertising Initiative and the Digital Advertising Alliance. You may still see ads that are not based on your browsing activity.

• Follow provider-specific instructions, such as Google's Ad Settings and Meta's ad preferences, to limit how those companies use your data.

Use of Personal Information

We use your Personal Information to provide, support, and improve the Services. We may use it:

• to present our Site and Services to you;

• to process your purchases and deliver your digital products;

• to send you our newsletter and other information you request;

• to respond to your questions and comments and provide customer support;

• to send confirmations, receipts, notices, updates, and administrative messages;

• to analyze usage and trends and improve our content and Services;

• to protect our digital products from unauthorized sharing or distribution;

• to protect against, investigate, and deter fraudulent, unauthorized, or illegal activity;

• in connection with a sale, merger, or other transfer of all or part of our business; and

• for any other purpose described when you provide the information or give your consent.

We may also use your Personal Information to tell you about courses, downloads, and other products that may interest you. Every marketing email includes instructions to unsubscribe. If you unsubscribe, we may still send you non-marketing messages about your purchases or our business dealings with you.

Sharing of Personal Information

We do not sell your Personal Information. We share your Personal Information only as described in this Policy:

Service Providers. We share Personal Information with third parties that perform services for us ("Service Providers"). Our Service Providers currently include Squarespace, which hosts our Site, operates our checkout, and delivers our digital products, and Stripe, which processes payments. We may engage additional Service Providers for email delivery, analytics, and customer support. Service Providers may use your Personal Information only as needed to perform services for us.

Team members. We may share Personal Information with members, employees, and contractors of Retail Made who need it for our business purposes.

Legal obligations and safety. We may disclose Personal Information when we believe in good faith it is reasonably necessary to: (a) comply with any law, regulation, legal process, or enforceable governmental request; (b) enforce our Terms of Use or investigate potential violations, including unauthorized sharing of our digital products; (c) detect, prevent, or respond to fraud, security, or technical issues; or (d) protect the rights, property, or safety of Retail Made, our customers, or the public.

With your consent. We may share Personal Information when you ask us to or give us permission.

Business transfers. If Retail Made or its assets are acquired, or in a bankruptcy or reorganization, your Personal Information may be transferred as part of that transaction. We will use reasonable efforts to require the recipient to handle your information consistent with this Policy.

Links to Other Sites

The Services may link to third-party websites, including sources we cite and tools we recommend. Information you provide on those sites is governed by their privacy policies. We are not responsible for the privacy or security practices of third-party sites.

Your Privacy Choices

You may:

• Access: request a copy of the Personal Information we have about you.

• Deletion: request that we delete your Personal Information, subject to certain exceptions.

• Correction: request that we correct inaccurate Personal Information.

• Unsubscribe: opt out of marketing emails at any time using the link in any marketing email.

• Withdraw consent: withdraw consent where we rely on it.

We do not use your Personal Information for profiling or automated decision-making that produces legal or similarly significant effects.

To make a request, email us at retailmadehere@gmail.com. We must be able to verify your identity before fulfilling a request, and we may ask for additional information to do so. We respond within a reasonable time and within any period required by applicable law.

If you ask us to delete certain information, we may be unable to provide some Services, such as re-sending a download link or honoring a license.

Children's Privacy

The Services are designed for adult real estate professionals. We do not direct the Services to, or knowingly collect Personal Information from, children under 16. If we learn we have collected Personal Information from a child under 16, we will delete it.

Email Communications

We may send you transactional emails, such as purchase confirmations and download links, as well as newsletters and marketing emails. Purchasing a product adds your email address to our distribution list. You can unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any marketing email. We may still send you non-marketing emails about your purchases.

Security of Your Personal Information

We take reasonable physical, administrative, and technical steps to help protect the Personal Information we collect, and we rely on reputable Service Providers, including Squarespace and Stripe, to host our Site, process payments, and deliver purchases. No method of transmission or storage is completely secure, so we cannot guarantee the security of your Personal Information.

How Long We Keep Your Personal Information

We keep your Personal Information for as long as needed to: (1) provide the Services and support your purchases; (2) fulfill the purposes described in this Policy; and (3) comply with legal obligations, resolve disputes, and enforce our agreements, including our license terms for digital products.

To decide how long to keep information, we consider the nature of our relationship with you, our legal and tax record-keeping obligations, and whether we have an ongoing business purpose, such as keeping a record of your purchase and license.

International Use

Our Site is intended for use by people located in the United States and is hosted in the United States. If you access the Site from outside the United States, your Personal Information may be transferred to and processed in the United States and other jurisdictions that may not provide the same level of data protection as your home country.

Contact Information

We welcome your questions or comments about this Policy. Contact Retail Made LLC d/b/a Retail Made at retailmadehere@gmail.com.

Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will change the Last Updated date above and may provide additional notice depending on the change. Your continued use of the Services after we post changes means you accept the updated Policy. If you do not agree, you may stop using the Services.